Returns & Refund Policy

If you are unhappy with a product purchased from Bold Safety Signs, please contact us within 10 working days of delivery at:
info@boldsafetysigns.com.au

The following conditions apply:

1. Faulty, damaged or incorrectly supplied products should be reported to us as soon as possible. We may request photographs or other information to assess the issue. Where applicable, we will arrange an appropriate replacement or refund.
2. Products being returned should be kept in their original condition where reasonably possible.
3. We do not generally accept returns or exchanges for change of mind, incorrect size/material selection or customer ordering errors.
4. Custom-made or personalised signs cannot generally be returned or exchanged for change of mind once production has commenced. This includes signs produced using customer wording, logos, artwork, dimensions or other custom instructions.
5. Nothing in this policy excludes or limits any rights or remedies available to customers under the Australian Consumer Law.

For all return or refund enquiries, please contact:

Bold Safety Signs
Email: info@boldsafetysigns.com.au
Website: boldsafetysigns.com.au